I had a terrible experience at Casino Planet. I had big trouble in trying to sort verification to withdraw my winnings. Moreover, the payouts are pretty slow. I requested a withdrawal on 11th August and received the money in my account in the first week of September after contacting their customer support many times.
- Customer support is available via phone
- Pretty slow payouts
- Verification process takes too much time
I liked the casino bonuses offered by Casino Planet. I also liked the way slot games are categorized, as it made it easier to select jackpot games. A big shout out to their excellent customer support. Very few casinos provide phone support, and Casino Planet is one of them.
- Amazing casino offers like welcome bonuses, free spins, regular tournaments, etc.
- Good collection of slot games from reputed providers
- Excellent customer support via email, phone, and live chat
- No casino app
I liked the customer support at Casino Planet. It is available via phone, email and live chat, and the agents are friendly and knowledgeable. I had trouble claiming the free spins, and customer support helped me out.
- Friendly and knowledgeable customer support
- Plenty of payment options are available
- The withdrawal process is a bit slow
How to Sign Up at Planet
Signing up at this casino is very straightforward and simple. Do the following to claim their bonus and gamble on this site:
- Click on ‘Join Now’ at the right top corner of any page
- Create a username and password and provide your email address for confirmation
- Add some personal details and confirm
- Pick your payment method and deposit a sum higher than $10 to get their big welcome bonus
- Choose a game and start playing
How to Deposit and Withdraw at Casino Planet
There are plenty of methods offered for deposits, as well as Casino Planet withdrawal. For deposits, players can use:
These are all instant and free to use. The minimum deposit is $10 for all of them.
To withdraw your winnings, you can use the following methods:
- Bank Transfer
Out of these methods, Skrill and Neteller are the only ones that are instant. All methods are free to use and require a minimum withdrawal of $10 for most countries. However, for some countries such as the UK, withdrawals come with a 2% fee that is not less than 0.80p. For bank transfers, withdrawals take 3 to 5 days. For all remaining methods, it takes 1 to 3 days to get your money.
Casino Planet Bonuses and Special Offers
Planet casino is an excellent gaming provider, allowing players to choose from versatile bonuses:
- Tales of Time Travel
- Spins on Us
- $10,000 Bonus Bonanza Drop
- Daily Bonuses
- Viva Las Vegas
First of all, Planet casino players can benefit from Tales of Time Travel. Everyone who deposits at least $45 on this slot will receive a 95% bonus up to $295 under the code YEAR1895. Moreover, you will also get 15 free spins on the same slot.
If you join Planet casino during Happy Hours between 6 am – 10 am ED, you can also make additional spins. As part of the offer, players can receive 60 free spins and enter a weekly draw for more bonuses.
The provider has also introduced a $10,000 Bonus Bonanza Drop. If you have played at the site, the VIP team may observe it and allow you to claim a part of the total prize.
Planet casino runs daily bonuses for its customers from Monday to Sunday. Those who play on Monday will earn a 95% bonus up to $900 with code MERCURY and so on. If you want more, there is an opportunity to qualify for the monthly trip in Lass Vegas worth $5000.
How Can You Access the Casino Planet Ireland
There’s no casino Planet app you can download to play the games, but you can use a browser to get access to over 500 different games on your mobile device. Players can gamble on this site by using the following:
- Smartphone through a browser (supports both iOS and Android)
- Tablets and laptops
The site is well-optimized for mobile use, but it only offers a third of all games offered. Still, since this is a casino site with many gaming options, this means that you get access to over 500 different games on your mobile device, which is more than most sites offer these days.
Game Developers Used by Casino Planet
Right now, you can choose between over 1500 different titles when you gamble on this site, as well as over 500 when you gamble on your mobile device. There are different categories for gambling here, including:
- Hot Games
- Live Casino
- Casino Games
- Slots and Jackpots.
To provide such a big selection of games, the casino uses popular software developers such as:
- Play’n GO
- Evolution Gaming
- Red Tiger
- BTG, etc.
Slots come in the biggest number. There are over 1200 different video slots available here, including top titles like Mega Fortune, Starburst, Thunderstruck II, Reel King, etc. The roulette variants include European, French, American, Cashout, 3D, Multi-Wheel, etc. There are also many variants of blackjack such as Atlantic City and Vegas Downtown, as well as great choices of video poker such as Jacks or Better, Aces and Faces, and Joker Poker.
Many players visit the live game section because of their numerous variants of baccarat, roulette, poker, and blackjack. In this category, you can find choices such as Texas Hold’em, Caribbean Stud, Dream Catcher, Crazy Time, and Deal or No Deal.
VIP Program for Loyal Players
The casino proudly presents its highly beneficial VIP program for the most loyal players. This program includes benefits such as a personal account manager, VIP bonuses and promotions, monthly VIP prize draw, faster response times, personalized birthday presents, exclusive holiday packages, personal withdrawal plan, and personalized emails.
There’s a page dedicated to such features, but it doesn’t say in detail how you can get into this program. According to what we could learn online, you need to be invited to take part of this program.
Support Agents and Availability
If you want to reach this casino, you can use several methods for contact, including:
- live chat feature available on the site (only for signed up players)
- email: [email protected]
- Phone call: 0800 029 4558
The support of this casino is popular for responding rapidly, even on the email. Even so, an email message might take a couple of hours for a response, while you can use the toll-free phone number and live chat to get instant answers. The only downside is that you cannot use the live chat option unless you are a registered user at Casino Planet.
- What games bring the biggest wins at this site?
- It depends. Slots are the most numerous game categories on this site, which makes them the most popular choice among players. Their live casino category is one of the most visited online since they offer many variants of the game. Depending on what you want to play and how you want to gamble, you can win the big bucks here since this site is regulated and fair.
- Can I play their games on my smartphone?
- Yes. There is no app that mobile users can download, but through a browser, you can play more than 500 different games on your iOS or Android-powered device.
- Can I access games of Casino Planet on browser?
- Yes. This is actually the only way to gamble at Casino Planet, even when you are using your mobile device. You can access their games on laptop, tablet, and mobile. Keep in mind that the mobile version supports a bit more than 500 games, while on your laptop you can access over 1500 different games.
- Is Planet a legit and licensed business?
- Yes. Casino Planet is a part of the casino grouping called Genesis Global Limited. It is licensed by Malta Gaming Authority and the Swedish Spelinspectionen. Its license with UKGC is currently pending, but still, a dual licensed casino is considered a highly safe site to gamble on.
- Which countries are excluded from the allowed list of players on this site?
- Some of the countries whose players are not allowed to gamble on this website include: Belgium, Denmark, France, Australia, Greece, the United States, Iran, Israel, Hungary, Portugal, Romania, Spain, Slovenia, Turkey, Ukraine, etc. Until the ban from UKGC is not removed from their license, UK players cannot gamble at this casino site, either.